A lot of business owners, directors and people managers underestimate the importance of employee voices. It's more than just a nice to have for engagement. Though they may not be in positions of management, that’s not to say that an team member doesn’t have an unmatched understanding of what’s going on. Considering how much time your teams spend at work, it will come as no surprise that they are likely to have a creative understanding of how to operate in times of crisis. Rather than feeling overwhelmed and worried about handling a critical period, some employees may know of a way to adapt an existing business model to help. Teams may think up creating a new product, running a specific campaign or cutting costs and saving money if only they were asked. Where one person may immediately view a crisis as a major roadblock, another member of the team may see it as a way to be creative.